Apply Now
SIGN IN
schoolbridge-logo
Wellness and Support



NPGHS is proud to have a multidisciplinary team supporting the guidance and wellbeing needs of our students. Our Wai Ora team includes a Counsellor, a Social Worker and a designated first aider who are here to help students with whatever concerns they might have.

Students are able to self-refer or if whānau or school staff are worried about a student they can reach out to our Wai Ora team to see how we can help.

What we do:

  • Work closely with the NPGHS Pastoral Team (Deputy Principals, Waka Kaitiaki and Waka Amo) to ensure a safe, inclusive and caring school environment. 
  • Meet with students individually or with support people/ whānau to understand what’s going on for them. 
  • Help with a range of concerns including (but not limited to); emotional wellbeing, grief and loss, decision making, difficulties at home or school, sexuality and gender, self-esteem. 
  • Care for students who become unwell during school time.
  • Support the management of chronic illness for students within the school environment. 
  • Refer to, and collaborate with, outside agencies and supports when needed. 

Our guidance and health services are confidential and kept within the Wai Ora team unless there are serious and imminent concerns for safety, or unless agreed with the student. 

The Wai Ora Team

Jesiree Bicknell - Social Worker, Head of Wai Ora
[email protected]

Nicola Mills - Counsellor
[email protected]

Charlotte Vickers - First Aider
[email protected]

Where to find us:
Jesiree and Nicola are based in the Wai Ora building, between the Stadium and the Hall.
Charlotte is based at Student Services in the MB Block.

To make an appointment:

If you need to see someone urgently, you do not need an appointment, you can pop in and connect with one of the team. 

Making an appointment 

  • You can message the person you want to see directly on Teams or their email. 
  • Use an appointment request slip that can be found in Wai Ora or Student Services and put in the box near the entrance to Wai Ora. 
  • During the school holidays you can reach out directly to Jesiree for support if you need it. 

You can also anonymously share and concerns for yourself or another student using Stymie (https://stymie.co.nz/) 

The Public Health Nurses from Te Whatu Ora are regularly at Wai Ora and you can request an appointment to see them also using the appointment slip system. They can refer you to the visiting doctor if this is required. You will be contacted via email only with your appointment to see one of the Te Whatu Ora public health team. 

Helpful information for students and whānau:

If there is an emergency call 111. 

 Need help outside of school time? Try:

If you are worried about something that is happening online: https://netsafe.org.nz/ 


Find out more about what is required of a registered Social Worker or Counsellor:

Stymie Anonymous Reporting

It takes courage to say something.

Stymie empowers young people to ask for help when they need support, or if they are seeing or experiencing harm.

Stymie provides online reporting for schools. Encrypted, anonymous notifications are delivered within seconds to authorised recipients, who respond according to their wellbeing framework. The notification provides the option to include screenshots or images that validate the notification. 

Suicide ideation, discrimination, anxiety, depression, bullying, self-harm, physical fights, sexual assault, family violence and illegal activity are reported using Stymie.

Our purpose is to support psychological safety by empowering young people with the self-belief that they can #saysomething on behalf of themselves or as a bystander for someone else.